Your company communicates using many different platforms at many different times. As more information is transmitting across your platforms, some inevitably gets lost or forgotten about. With unified communications, or UC, your different platforms can be tied together to ensure no information is lost in the confusion.
Unified communications incorporates video meetings and messaging, business analytics, call reporting and screen sharing. It uses your line of business applications and condenses it into something much more reliable.
Implementing the right unified communications solution through Preferred Technology Solutions can improve the customer experience, create internal efficiencies and lower your phone costs.