Client
testimonials
See what our clients are saying about our work.
Client
“Once we brought Preferred in, they were able to take over the project flawlessly.”
Tracie Frazier
Director of Marketing – KDC
“They were a phone call away. Within a few minutes, we could get a technician helping us.”
Robert Sherwood
Facility Manager – Crescent Medical Center
“Their IT expertise was far better than anything we could have afforded in-house”
Steve Leeke
Partner – E2M
“If you’re looking for a quality technology partner, I totally endorse PTS.”
Mike Creel
IT Director – USMD PPD
The digital wall
of thanks
We love hearing what our clients have to say about working together with us. In our office, we have a “wall of thanks” with letters posted physically so that we always remember to do our best.
Visit our office to see the originals – but for now, you can check out the digital version right here.
“We had backup problems, constant email issues and a host of other challenges including back-to-back ransom viruses that kept us from our regular workflow. We found Preferred’s service to be exemplary on all levels. Added benefits and value PTS brings include strategic planning and IT goals, high level of technical knowledge, proactive service to our account, quick responsiveness and overall great customer service.”
General Contractor, Dallas“We are so impressed, we are asking for some quotes on some upcoming projects as well. First we will look at them to give us a quote for setting up our 2nd SAN. Down the road, I would like to discuss implementing a Virtual Desktop (VDI) solution for our end users. Again, your team has met all the requested needs that we originally planned for. Our hospital is grateful for the team at Preferred Technology and how you guys always come through for us!”
IT Director, Regional Hospital“If a user has an issue, it is nice being able to call their helpdesk and having an actual person answer the phone. And not just a person, but someone who can actually is knowledgeable enough to help us quickly. This makes me happy as they are not coming up to me asking for assistance. I can actually concentrate on what I need to accomplish. I highly recommend Preferred Technology Solutions to anyone who is seeking a quality IT partner that knows their stuff, has great people, will communicate well and that will bring great value.”
Office Administrator, International Association“From the first meeting/demonstration, the staff at PTS was knowledgeable, skilled, and responsive to our needs. Instead of pushing a generic product and system, their professionals considered both our current and future situations and tailored a surveillance system unique to us.. We got what we paid for, and we are happy with the product, the service, and the technical support! I’m happy to work with a company that still puts the customer first!”
Director, Parks and Recreation Department“You took over our infrastructure immediately, without disruption to our remaining personnel, and made personal contact a priority to help our users adjust. Your staff immediately began to help us sort through what we had, what we needed to add or keep, and what we could do without. You helped us reduce costs quickly to meet our budget goal.We look forward to your continued help as we develop plans for moving to cloud services rather than continuing to rely on our own in-house infrastructure.”
Vice President, Real Estate Investors“As a Network Administrator, I get many calls from IT companies stating how good they are and how they will be the perfect partner for us. What I have found in my many years in this business, is that it is easy to say those things, but much more difficult for them to make those words a reality. I started working with Preferred about a year ago and they have become extremely valuable to me. I know a lot but I know that I don’t know everything. They bring a level of expertise that is available to me whenever needed that I have not found at other IT companies. And their reaction time is fantastic.”
Network Administrator, Merchandising Client“We had backup problems, constant email issues and a host of other challenges including back-to-back ransom viruses that kept us from our regular workflow. We found Preferred’s service to be exemplary on all levels. Added benefits and value PTS brings include strategic planning and IT goals, high level of technical knowledge, proactive service to our account, quick responsiveness and overall great customer service.”
General Contractor, Dallas“We are so impressed, we are asking for some quotes on some upcoming projects as well. First we will look at them to give us a quote for setting up our 2nd SAN. Down the road, I would like to discuss implementing a Virtual Desktop (VDI) solution for our end users. Again, your team has met all the requested needs that we originally planned for. Our hospital is grateful for the team at Preferred Technology and how you guys always come through for us!”
IT Director, Regional Hospital“If a user has an issue, it is nice being able to call their helpdesk and having an actual person answer the phone. And not just a person, but someone who can actually is knowledgeable enough to help us quickly. This makes me happy as they are not coming up to me asking for assistance. I can actually concentrate on what I need to accomplish. I highly recommend Preferred Technology Solutions to anyone who is seeking a quality IT partner that knows their stuff, has great people, will communicate well and that will bring great value.”
Office Administrator, International Association“As a Network Administrator, I get many calls from IT companies stating how good they are and how they will be the perfect partner for us. What I have found in my many years in this business, is that it is easy to say those things, but much more difficult for them to make those words a reality. I started working with Preferred about a year ago and they have become extremely valuable to me. I know a lot but I know that I don’t know everything. They bring a level of expertise that is available to me whenever needed that I have not found at other IT companies. And their reaction time is fantastic.”
Network Administrator, Merchandising Client“We wish to express our appreciation for the many years of excellent service Preferred Technology Solutions has provided our Engineers in the procuring and installation of our computer stations, network systems, software, problem solving, etc. or, in other words, keeping us up and running these past nine years.”
Engineering Firm“I would like to take this opportunity to express my true appreciation for the hard work and excellent computer system our company now enjoys. Your PTS engineer in my opinion is the best personal engineer we have ever had. I feel he not only cares about us as a company, but cares about each employee and their ability to understand their workstation and programs. Our business has become very dependent on network resources day to day and we feel now, we have a computer company and engineer that we can build a quality relationship with.”
Automotive Repair Chain 1“In the several years that you have been handling our computer hardware and software needs, we have been extremely satisfied with your service. Your attention to detail, your expertise and knowledge and your promotions have all been greatly appreciated. There have been many instances where you have gone ‘above and beyond’ in handling our problems and concerns. You have our highest recommendation and we look forward to working with you in the years to come.”
Advertising Firm“I have worked with Preferred Technology for several years on three large projects. These projects include implementing a wireless network at our existing facilities, a network design and implementation for a new campus, and a complete infrastructure upgrade. Their expertise, professionalism, and attention to detail has made my job easy in providing a safe and secure network environment for my users. My users are PK-12 Student, Teachers, and Administrators.”
Technology Director, Major Independent School District“From the first meeting/demonstration, the staff at PTS was knowledgeable, skilled, and responsive to our needs. Instead of pushing a generic product and system, their professionals considered both our current and future situations and tailored a surveillance system unique to us.. We got what we paid for, and we are happy with the product, the service, and the technical support! I’m happy to work with a company that still puts the customer first!”
Director, Parks and Recreation Department“You took over our infrastructure immediately, without disruption to our remaining personnel, and made personal contact a priority to help our users adjust. Your staff immediately began to help us sort through what we had, what we needed to add or keep, and what we could do without. You helped us reduce costs quickly to meet our budget goal.We look forward to your continued help as we develop plans for moving to cloud services rather than continuing to rely on our own in-house infrastructure.”
Vice President, Real Estate Investors“As a Network Administrator, I get many calls from IT companies stating how good they are and how they will be the perfect partner for us. What I have found in my many years in this business, is that it is easy to say those things, but much more difficult for them to make those words a reality. I started working with Preferred about a year ago and they have become extremely valuable to me. I know a lot but I know that I don’t know everything. They bring a level of expertise that is available to me whenever needed that I have not found at other IT companies. And their reaction time is fantastic.”
Network Administrator, Merchandising ClientPreferred Computer has been a vendor for us for many years. They have always provided us with some of the best services that can be provided. I am always impressed with the fast action and their ability to provide some of the extremely hard to find items that we request. The follow up and service care that we receive excels above all other vendors. Preferred is always on the cutting edge presenting us with the latest technology and products that are the most cost effective for our business solutions.
Purchasing Manager, Manufacturing Firm“I wanted to take a moment to write you and let you know what a valuable resource Preferred Technology Solutions has been to our organization. Our wide area network is very heavily relied on for day to day business processes. We have found that outsourcing a good majority of day to day as well as project based technology services to PTS has been both a value and a necessity and we feel comfortable in recommending to any business that they consider doing the same with PTS.”
Industrial Firm“Your employee has been an asset to my company for the past four years. He installed our network, performed upgrades as needed, and has been there to troubleshoot, diagnose, and repair our equipment when we needed his services. For all practical purposes he has been our IT department and because of his efforts, we have experienced minimal downtime. I sincerely appreciate his efforts, have recommended him to my business acquaintances, and further recommend him to anyone needing his solid networking skills.”
Automotive Repair Chain 2“At times, it may not seem like great customer service, efficient and reliable service is worthy of special recognition, but these are the type of services that our clinic depends on. That’s why I consider your company to not only be important, but also special. Your company is a valued vendor of my practice. So, in the spirit of gratitude, please accept this note of thanks as a tiny token of my appreciation.”
Doctor’s Office“We have just finished our transition to Preferred Technology from our previous vendor of over ten years that we painfully outgrew long ago. Our biggest fear with changing was the expense of moving to a new company and how much more it could cost (thinking our long term vendor was doing us a favor with our lower hourly rate). Turns out the hourly rate was lower, but not the time it took them to complete the work we needed. Now all I can say is I wish we met Neil sooner. I have nothing but positive things to say about him, his staff, and our experience. They have made what could have been a very painful change simple and seamless.”
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