No Product may be returned without PTS Authorization. Defective
items must be returned within 30 days of purchase with PTS Return
Authorization. No returns will be accepted without an RMA number
referenced and any unauthorized items received will be returned
at client expense. Return Authorization (RMA) is valid for 10 calendar
days from date issued, unless stated otherwise. All products must
be returned in their original packaging, with any related manuals,
cables, etc. and be in a re-sellable or returnable condition for
you to receive credit. Credit Memo is subject to our acceptance
and approval of items returned. Please do not write on original
box. All Returns are subject to a 15% restocking Fee.
Please ship RMA returns to:
PREFERRED TECHNOLOGY SOLUTIONS
ATTN: RMA # ___, on shipping label. (PLEASE DO NOT WRITE
ON PRODUCT BOX)
212 W SPRING VALLEY RD
RICHARDSON TX 75081
If you are returning multiple items from seperate invoices, please
submit seperate requests. Thank you.
