3Com® NBX® IP Telephony
Industry-Leading Business Communications
The 3Com® NBX® IP Telephony module delivers the intelligence,
power, and flexibility for managing the most demanding communications
needs of organizations in one or many locations. Thousands of businesses
around the world have discovered its powerful call processing, full
set of built-in applications, and continuously expanding suite of
optional applications—all designed to increase productivity
and maximize investment assurance.
Three NBX IP platforms are available to meet the needs of small
and medium size businesses with between two and four hundred users.
- 3Com NBX V3000 IP Telephony System.
Affordable and sophisticated features for small businesses with
two to 40 stations; includes four analog central office ports,
one analog terminal port for a device such as a fax machine, 400
hours of auto-attendant/voice mail and call detail recording;
expandable up to 1,000 users.
- 3Com NBX 100 IP Telephony System. For
stand-alone small businesses with minimal growth requirements;
ships with four ports, 80 hours of auto-attendant/voice mail,
and call detail recording.
- 3Com SuperStack® 3 NBX IP Telephony
System. For small-medium enterprises with less than 10 sites
or 40-400 users, where redundancy options for network, power and
messaging storage are desirable.
The NBX IP telephony module enables the following enterprise advantages:
Lower cost
- Affordably improved communications with powerful built-in call-processing
features, including voice mail, automated attendant, hunt/call
groups, call detail reporting, computer telephony integration
(CTI), PC-based visual voicemail/e-mail clients (IMAP4), and with
optional software, delivery of versatile unified messaging capabilities
- Eliminated cost and administrative overhead required for separate
voice and data networks
- Simplified day-to-day operation with web-based administration
and user programming
- Compatibility with other 3Com networked telephony solutions,
easing growth to larger systems and preserving telephony investments
Increased user productivity
- High system availability with the Wind River VxWorks real-time
operating system (also used in pacemakers and artificial hearts),
so server and PC downtime does not impact telephone service
- Resilient 10/100 Mbps Ethernet uplink ports with failover,
optional redundant power supplies, and disk mirroring with the
SuperStack 3 NBX system for businesses that cannot afford downtime
- Support for teleworkers
Strengthened customer interactions
- A wide range of business-quality, high-fidelity worktop options
that include business phones and attendant console with practical
and versatile capabilities such as easy access to a company's
internal user directory, speed dials, and even personal call logs
- Easy integration with numerous off-the-shelf, productivity-enhancing
software, including customer relationship management (CRM) and
call center applications; 3Com Voice Solution Providers Program
(VSPP) adds advanced capabilities for 3Com IP telephony system
users
- Compatibility with the optional 3Com eXchange Call Center application
and modules of the 3Com IP Telephony Applications Suite.
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