3Com® NBX® V3000
IP Telephony Solution
3Com® NBX® IP Telephony
Solutions deliver powerful voice communications targeting single
organizations with 2 to 400 users and multisite organizations with
up to 10 locations. NBX Release 4.4 is the fourteenth NBX system
software release by 3Com, who was first to market with an IP-PBX
in 1998.
The key feature in NBX Release 4.4 is the new NBX
V3000 IP Telephony Solution, which is a cost-effective, all-in-one
box designed to target small and medium businesses from 2 to 100
stations. Small-to-Medium (SMB) enterprises can now more cost effectively
leverage a converged network to provide their staff with better
communication tools, increasing productivity and improving customer
service.
NBX Release 4.4 expands support in several
key areas:
Provides software support for the new NBX V3000 IP Telephony Solution,
a cost-effective, all-in-one IP telephone system that includes
call processing, voice mail, four analog FXO ports and one analog
FXS port.
Supports zone paging that allows up to nine separate paging zones.
Supports personal operator that allows users to create personalized
call coverage.
NOTICE: NBX Release 4.4 is supported on NBX V3000
platform only (not supported on NBX 100 or SS3 NBX V5000).
New R4.4 Hardware Device Support. The
3Com NBX V3000 IP Telephony Solution raises the bar for ease of
installation and administration by combining all of the fundamental
telephone features required by small customers in one cost-effective,
compact platform.
By including four analog FXO ports, one analog FXS
port, four ports/ 400 hours of NBX Voice Mail, 15 business phone
licenses, and a 250-device call processor all in one platform, small
businesses can have their IP phone system up and running in less
than 30 minutes*. Although easy-to-use, the NBX V3000 is also extremely
powerful, as the platform is scalable to 1500 devices and can utilize
additional FXS and FXO gateways via the NBX Gateway Chassis, thus
when your business grows, you don't outgrow your phone system.
Ideal for small to mid-size businesses and branch
offices with up to 1500 devices per location, the NBX V3000 features
fourth-generation 3Com NBX (R4.4) system software that simplifies
third-party applications integration, enables seamless multi-site
intra-company dialing and toll-bypass applications, and supports
VPIM voice message exchange between sites. The NBX V3000 solution
brings you cost-effective access to enterprise-caliber communications,
easy-to-use features, intuitive Web browser–based administration,
and an open architecture for straightforward applications integration.
NBX V3000 Full Product Description
- Compatibility. The NBX V3000 is compatible
with all existing 3Com IP Phones, analog terminal adapters, interface
boards, gateway chassis, and NBX software applications (e.g. VTLs,
VPIM, eXchange Call Center, Executive Assistant, IP Messaging,
etc.).
- Device Capacity. 250 devices
standard, and is expandable to 1500 devices with purchase of device
licenses (3C10317, 3C10287, 3C10325) and 512MB memory upgrade
(3C10240).
- NBX Voice Mail Capacity. Four
auto-attendant/voice mail ports/400 hours standard, and expandable
to 12 AA/VM ports without 512MB memory upgrade and expandable
to 72 AA/VM ports with the 512MB memory upgrade.
- Virtual Tie Lines (VTL) Capacity.
Requires purchase of separate VTL licenses. NBX V3000 supports
8 VTL ports without 512MB memory upgrade and 48 VTL ports with
512MB memory upgrade.
- Phone Licenses. In order to lower
the total cost of ownership for small businesses, the NBX V3000
has 15 Group 2 Phone Licenses included in the base platform. Customers
do not need to activate a keycode to utilize, as they are embedded
on the system. The Group 2 Phone License allows a 3Com 3102 Business
Phone (3C10402A) to be connected to the NBX V3000.
For example, if you purchase twenty 3102 Business Phones, you
will only be required to purchase five additional Group 2 phone
licenses (3C10411) in order to connect all twenty phones to the
NBX V3000. These embedded licenses are included on the NBX V3000
hardware only, and are not available on the NBX 100 or SS3 NBX
platforms.
Other phones such as the 3101 Basic Phone (3C10401A) and 3101SP
Basic Phone with Speaker (3C10401SPKRA) require a separate Group
1 Phone License (3C10411) in order to connect to the NBX V3000.
For example, in order to connect twenty 3101 Basic Phones to the
NBX V3000, you are required to purchase twenty Group 1 Phone Licenses.
The same rules apply to the 3105 Attendant Console (3C10405A)
which requires a Group 5 Phone License (3C10415).
- IP on the Fly. As with all NBX
platforms, the NBX IP on the Fly license is embedded on the NBX
V3000.
- Demo Licenses. There is one free
user license of pcXset, one free port of NBX Media Driver (WAV
port), and one free port of ConneXtions embedded on the NBX V3000.
Note that the demo port is not added to additional ports you may
purchase in the future. For example, if you want 7 NBX Media Driver
ports, you must purchase seven ports, not six ports.
- NBX V3000 512MB Memory Upgrade Kit (3C10240).
512MB Memory upgrade kit required in addition to system capacity
upgrade licenses beyond 250 devices (3C10317, 3C10287, 3C10325)
One memory upgrade allows V3000 system to operate up to 1500 devices.
Memory compatible with NBX V3000 system only.
- Field Replaceable Units. There
are two FRUs associated with the NBX V3000 to be used in event
of a faulty component.
- NBX V3000 Hard Drive FRU (3C10118A).
Replacement 20MB hard disk FRU enabling a customer to replace
a faulty NBX V3000 system disk and eliminate costly downtime waiting
for a service technician to replace the drive and restore system
operation.
- NBX V3000 Chassis FRU (3C10241).
Replacement chassis FRU enabling a customer to replace a faulty
NBX V3000 chassis without returning hard drive assembly, eliminating
costly downtime while waiting for a service technician to replace
the drive and restore system operation.
- NBX 100/ SS3 NBX V5000 Upgrade Utility.
Although all 3Com IP phones, boards and chassis can be utilized
on the NBX V3000, the NBX 100/SS3 NBX database upgrade utility
will not be available on NBX V3000 until NBX Release 5.0.
NBX R4.4 Software Enhancements
3Com NBX R4.4 System Software provides software support
for the new NBX V3000 Networked Telephony Solution as well as delivers
two important new features:
- Zone Paging. Zone paging allows
the customer to customize up to nine paging groups that allow
select users on the NBX system to be paged.
Prior to R4.4 , users could only page all devices at once, but
now users can create subsets of devices to page select members
of a group. The NBX administrator can define up to nine page zones,
disable paging on individual phones, allow only zone members to
page their zone, and allow only zone members to view their zone's
membership.
Note – A separate license is NOT required for zone paging
feature.
NBX R4.4 and Zone Paging is not supported on NBX 100 or SS3 NBX
platforms. Zone Paging will be available on NBX 100 and SS3 NBX
in the upcoming NBX Release 5.0 system software.
- Personal Operator. The Personal
Operator feature allows users to choose a phone number to be their
call coverage rather than using the default system operator.
Prior to R4.4, callers who were transferred to voice mail were
only given the option to dial 0 to be transferred to the system-wide
operator. With R4.4 system software on the NBX V3000 platform,
users can define a personal operator number in addition to the
system-wide operator. This allows callers an additional option
to reach a live contact in the event they are transferred to voice
mail.
Users can easily change their personal operator number via the
intuitive NetSet Web-based user portal. Users can define the number
as an internal extension or external phone number (e.g. cell phone),
in order to customize their call coverage for what suits their
needs.
- Important User Note. A user
employing personal operator must indicate on their personal voice
mail greeting that an operator is available by pressing the appropriate
access digit during the voice mail greeting. Users can define
zero or nine as their personal operator access number.
The NBX administrator can disable personal operator for select
users.
A separate license is NOT required for personal operator feature.
NBX R4.4 and Personal Operator is not supported on NBX 100 or
SS3 NBX platforms. Personal Operator will be available on NBX
100 and SS3 NBX in the upcoming NBX Release 5.0 system software.
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