Citrix EdgeSight
Bridging the Gap Between System Performance and User Experience
Every IT organization has the same mission: to maximize company profit by enabling business users to do their work as quickly and efficiently as possible. To achieve this mission, an effective IT service management strategy must ensure that applications are delivered to users reliably and with optimal performance levels.
However, while most companies have sophisticated system management tools that provide an enterprise view of their servers and networks, they lack a similar view of application performance and availability as experienced by the end-user. As a result, they lack the real-time visibility needed to manage the delivery, performance, and availability of the mission-critical business applications end-users require every day.
The Citrix EdgeSight™ solution shifts the IT focus from technology and systems to end-users and achieving business goals. It moves the emphasis away from the “plumbing” – the networks, servers, and infrastructure that support business – to the business itself and the conductors of that business. By measuring performance and availability from the user’s perspective, EdgeSight cuts across organizational and geographic boundaries and monitors the actual end-user experience. The result: IT organizations have the insight, data, and tools they need to ensure that all IT resources are operating at peak efficiency – so that end-users may do the same.
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