We created our managed care program based on feedback from our clients and prospects. See if any of these sound familiar:
Preferred Technology Solutions is proud to note that our NetManage Managed Care Service relies on native instrumentation to collect and analyze data for reporting purposes. Thus, there is no need for the use of complex and intrusive agents.
| Features |
Benefits |
Integrated, Web-based view of networks, systems and applications across the ISO-mandated faults, assets, performance and security
|
- Single point of contact
- Accountability
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Replicates the way in which a typical IT group would function and perform IT management tasks (Virtual Engineer)
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- Enhance staff productivity
- Predictable costs
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Combines vulnerability scanning and intrusion monitoring (first solution to do so for mid-tier organizations)
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- Secures critical computing assets
- Minimizes liability
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Presents the entire infrastructure – from Exchange, SQL and Web service application issues – to critical memory and disk issues with the system
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- Enables you to get to the root of the problem before service is affected
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Utilizes custom set thresholds to proactively monitor critical devices and alert on critical capacity issues before service is degraded
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- Reduces business interruptions, reduces costs of downtime, increases productivity
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Utilizes consistent report formats across networks, systems and applications
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- Minimizes user ramp-up time
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Delivers real-time and historic network, system and application reports through an intuitive Web interface
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- Assists with capacity planning
- Reduces troubleshooting
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Scales to support multiple departments
|
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Leverages an “agentless” approach for collecting data – improving the efficiency of IT equipment and staff
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- No software installed on your equipment
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