Preferred Technology Solutions :

RMA Request

PTS RMA Policy

No Product may be returned without PTS Authorization. Defective items must be returned within 30 days of purchase with PTS Return Authorization. No returns will be accepted without an RMA number referenced and any unauthorized items received will be returned at client expense. Return Authorization (RMA) is valid for 10 calendar days from date issued, unless stated otherwise. All products must be returned in their original packaging, with any related manuals, cables, etc. and be in a re-sellable or returnable condition for you to receive credit. Credit Memo is subject to our acceptance and approval of items returned. Please do not write on original box. All Returns are subject to a 15% restocking Fee.

Please ship RMA returns to:

PREFERRED TECHNOLOGY SOLUTIONS
ATTN: RMA # ___, on shipping label. (PLEASE DO NOT WRITE ON PRODUCT BOX)
212 W SPRING VALLEY RD
RICHARDSON TX 75081

RMA Request Form

If you are returning multiple items from seperate invoices, please submit seperate requests. Thank you.
Customer Information
Account Number
Account Manager
Company Name *
Requested By *
Phone *
Fax
E-mail *
Item Information
PTS Item Number *
Item Description
Quantity Being Returned *
Physical Location of Item *
Serial Number
Reason *
Action Requested *
Is the product in its original sealed container?
Yes

No
PTS Invoice Number
Order Number
Client PO Number *
PTS PO Number(For PTS Internal Use Only)
Comments
* I agree to the PTS RMA Policy as stated above.
Security Code

Preferred Technology Solution

RMA Request

PTS RMA Policy

Please ship RMA returns to:

RMA Request Form

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