Preferred Technology Solution

Some business practices, performance issues, or company desires can't be fixed by merely putting a technology solution in place. We've heard statements like, "We need a new server." But instead of rushing to design and quote a new server, we ask, "Why? What makes you think you need a new server?" Only after examining the issues and the intended result would we be willing to recommend a new server. It could be that there are other components or procedures that would better address the problem. It's the prime directive of our consultants to help the client uncover the true issues and decide how best to meet them. Depending upon the needs and desired outcome we can move to the next phase of the project.

Design

When designing a technology solution, our engineers and consultants first study the existing infrastructure, consider the information gathered during the analysis phase, and then design a solution based upon the latest available technology products and best practices principles. Budget is always a consideration, of course, and weighing the expected return on investment is an important part of a design. Our engineers are in a constant state of training. New products, new methodologies, and emerging technologies are opening new doors all the time. It takes time and resources to stay on top of things, but the goal is, whenever possible and practical, to integrate these new technologies into solutions for our clients.

Procurement

Perhaps our oldest core competency at Preferred Technology Solutions is procurement. Our seventeen plus years in the industry has afforded us the opportunity to forge strong relationships with distribution and major manufacturers. We believe tier-one products are the foundation to any "best practices" solution. We have firmly in place the contacts to ensure the best possible availability of those products, and the logistics designed to deliver them where we need them and at the time promised. A variety of payment options are available for both products and services.

Implementation

Once the issues are analyzed, the design completed and the product procured, we are ready for implementation. This step is actually a project within a project. Initial component configuration is performed in our facility, when applicable, and every effort is made to ensure the readiness of all equipment involved. Critical information is gathered, and timelines are worked out between the clients, users and engineers so that the integration process will have the least disruptive effect possible. The final steps in the implementation phase are testing and knowledge transfer. All projects are different, but our approach to them is the same.

Support

One of the goals of the design phase is to create a system that subscribes to the most up-to-date administration and management tools, or ones the client already has in place. Our engineers realize that on-going support is part of the Total Cost of Ownership used to calculate overall Return On Investment. This is another reason we use only tier-one products to create "best practices" solutions. In the long run they are easier and less costly to support.