September 2008
In this issue

Productivity Calling
Already Using VoIP?
Wireless Threats
Avoid Out of Memory
    Errors
For Laughs
 


6 Wireless Threats to Your Business
by Christopher Elliott
reprinted with permission from the Microsoft Small Business Center

If you think a promiscuous client is a scantily-dressed customer, you're in trouble. And I'm not talking about having an affair.

Think an evil twin is a horror-movie villain? Wrong again. The horror you should be bracing yourself for is not on the silver screen — and it's not from a rolling pin flung at you from across the kitchen, for that matter. Rather, the trouble is in the airwaves and targeted to Wi-Fi users.

Both the "Promiscuous Client" and the "Evil Twin" are two of the latest wireless threats to your small business. If you haven't heard of them, you probably will soon.

"What would happen to your business if your strongest competitor gained access to all of your data?" asks Greg Phillips, chief executive for AirTegrity Wireless, Inc., a Stateline, Nev. wireless security company. "Unfortunately, it is a very real possibility if appropriate controls against these new threats are not exercised."

So what's out there?


 

Productivity Calling
VoIP Can Dial In Rewards for Your Growing Business

Your company's IP network already enables your employees to use the internet, e-mail and web resources on the job. But did you know the very same technology can help your company save money -- by transmitting phone calls through voice data in packets using IP rather than a traditional phone line?

If your company is like many SMBs, you're on a fast track of growth but want to keep your business expenses from running amuck. One way to achieve both goals is through a robust technology called Voice over IP (VoIP).

This technology was once touted as a solution of the future, and today is already proving its worth for many SMBs seeking to prepare for the future.

What exactly is VoIP?
Simply stated, VoIP converts the voice signal from a user's telephone into a digital packet that travels over the internet, and then converts the data packet back to voice on the receiver's end. The benefits of this technology are numerous -- making it perfect for businesses that want to switch from standard (analog) phone calls to a more cost-effective alternative. Here's why:

Lower Cost
Although long-distance rates have decreased in recent years, VoIP is still less expensive than traditional private branch exchange (PBX) phone service. That's because long-distance (toll) charges that were previously connected over the publicly switched telephone network can now be carried over the internal network at no cost -- a selling point that resonates with budget-conscious executives.

In fact, once you consider the reduced hardware, software and maintenance costs -- not to mention the reduced network management costs -- it's easy to see why many companies show an average time-to-payback of less than two years, with some achieving return on investment immediately upon implementation.

Read more


Already Using VoIP?
Give Productivity a Boost by Going Wireless

If you're serious about lowering business expenses and increasing efficiency, you may already be among the growing number of SMBs using Voice over IP (VoIP) technology to offset telecommunications expenses.

But did you know that by blending VoIP technology with your existing wireless LAN, you can make another leap in productivity -- through a new technology called wireless VoIP?

The idea may not be so strange.

In recent months, more and more businesses with 10- to 50-person networks are realizing Voice over Wi-Fi technology is within their grasp. By using it, these SMBs are leveraging the power of converged wireless communications to transport telephone traffic to and from mobile users.

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How to avoid 'Out of Memory' errors: 3 tips
by Christopher Elliott
reprinted with permission from the Microsoft Small Business Center

There comes a time in the life of every computing device when it says "enough!"

Can't go on. Need . . . more . . . memory.

The dreaded "Out of Memory" error is relatively easy to fix when you're talking storage (short-term solution: delete a file; long-term solution: buy a new hard drive). But when it comes to the other kind of memory, also known as RAM (random-access memory) — that's the internal kind of memory your computing device uses — things can get a little bit more complicated.

"Inadequate memory is a productivity inhibitor," notes William Kazman, chief executive of iTeam, a Westford, Mass., information-technology outsourcing company for small businesses. "A small business typically keeps a computer for three to five years. During that hardware lifecycle, operating system and application upgrades consume more and more computer resources — memory being key among them."

Read more

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