Preferred Technology Solution

Communication is what the Internet is all about. As your organization does more and more of its business online, that communication must be fast, secure, and reliable. We offer connectivity solutions that will guarantee that your business-to-business and business-to-consumer initiatives are executed and delivered as planned. We offer National Dial-up, Fractional T1, ISDN, Full T1, DSL and more.

E-mail and Messaging

Most businesses rely on e-mail for a substantial portion of their communications. Assuming that it was implemented correctly the first time, enterprise level e-mail systems are still expensive to install and maintain. Many firms are eliminating this variable expense by outsourcing their e-mail implementations. One simple monthly payment covers everything from installation to help desk support.

Our hosted solutions include both Exchange and POP3 based e-mail with optional virus scanning services available. Remote access is available via the Internet utilizing OWA (Outlook Web Access). Full Outlook/Exchange functionality can be achieved utilizing server-based solutions like Citrix®.

If your corporate IT policies require your e-mail hosting to remain in house, our engineers can still apply our services, methodologies and processes to your installation. Store and Forward and Virus Pre-Scanning options are both designed to supplement and protect your e-mail system.

Our engineers have completed numerous migrations from both Lotus Notes® and Groupwise® to the Exchange platform and have upgraded older Exchange installations to the newest version. Many times these migrations and upgrades are coupled with a Clustered Solution to provide for high availability, fault tolerance and support for a larger numbers of users.

Considering the importance of your e-mail in communicating both internally and with your clients, don't you deserve a best of breed solution and implementation? Make PTS your choice to provide the correct solution for all your e-mail needs.

Unified Communications Platform

ShoreTel's unique purpose-built distributed voice architecture has a rich feature set and highly reliable distributed voice services. Along with IP telephony, contact center, and unified communications services, it scales with plug-and play ease across as many sites as needed.

ShoreTel Voice Switches are purpose-built appliances providing VoIP telephony with unmatched reliability and availability.

The distributed single-image architecture at the heart of the ShoreTel platform software delivers voice, unified communications, and feature-rich applications, making a ShoreTel system easy to deploy, manage, and scale.

With ShoreTel Communicator for iPhone you can be reachable, anytime, anywhere and take full advantage of your ShoreTel UC system to stay connected to your colleagues and customers.
ShoreTel Communicator lets you place and receive calls on your iPhone through your ShoreTel UC system and phone network.

Features and Benefits:

•  Hide your iPhone number when calling out
•  Dial your iPhone contacts
• View, listen and call back from your ShoreTel voicemail box
• Access and call back from your call history
• Set your presence and preferred call handling mode
• Assign your ShoreTel extension to your iPhone
• Save money on international calls through the business communication infrastructure

ShoreTel Mobility's RoamAnywhere Client for mobile devices is designed to extend Unified Communications (UC) applications with presence information to a wide range of single- and dual-mode (WiFi+Cellular) mobile handsets including BlackBerry, iPhone and Nokia.

End users can enjoy enterprise deskphone features such as extension dialing, call transfer and directory query on their smartphones. Additionally, they can make and receive calls from both enterprise and personal cellular numbers while the best network work (Wi-Fi or cellular) is automatically selected. Fast and automatic network handover helps call continuity across networks, and moves calls to Wi-Fi when available, thereby slashing mobile costs.

The RoamAnywhere Client also infuses mobile context while optimizing communications algorithms for mobile devices to reduce data and battery usage-all through an application that remains transparent to the end-user and keeps connectivity on the go brilliantly simple.

Easy for users to install and activate in seconds, this intuitive user interface provides a powerful yet lightweight way to stay connected and collaborate effectively, driving productivity and improving responsiveness