Design

We created our managed care program based on feedback from our clients and prospects. See if any of these sound familiar:

  • Manage Risk. Clients are looking to mitigate risk within your IT environment and appreciate a proactive approach with emergency response if necessary;
  • Business Productivity. Clients want to enhance staff productivity and reduce business interruption through a technology partnership with Preferred Technology Solutions.
  • Budget Management. It is important to have predictable costs and predictable operations with expertise from specialists when you need it most;
    Service Level Excellence: Clients want emergency responsiveness to your business and technology requests.
  • Partnership. Clients want a business partner who can align technology solutions to business opportunities and challenges … an I.T. partner who can deliver results

Preferred Technology Solutions is proud to note that our NetManage Managed Care Service relies on native instrumentation to collect and analyze data for reporting purposes. Thus, there is no need for the use of complex and intrusive agents.

Features           Benefits

Integrated, Web-based view of networks, systems and applications across the ISO-mandated faults, assets, performance and security
  • Single point of contact
  • Accountability

Replicates the way in which a typical IT group would function and perform IT management tasks (Virtual Engineer)
  • Enhance staff productivity
  • Predictable costs

Combines vulnerability scanning and intrusion monitoring (first solution to do so for mid-tier organizations)
  • Secures critical computing assets
  • Minimizes liability

Presents the entire infrastructure – from Exchange, SQL and Web service application issues – to critical memory and disk issues with the system
  • Enables you to get to the root of the problem before service is affected

Utilizes custom set thresholds to proactively monitor critical devices and alert on critical capacity issues before service is degraded
  • Reduces business interruptions, reduces costs of downtime, increases productivity

Utilizes consistent report formats across networks, systems and applications
  • Minimizes user ramp-up time

Delivers real-time and historic network, system and application reports through an intuitive Web interface
  • Assists with capacity planning
  • Reduces troubleshooting

Scales to support multiple departments
  • Easy expansion

Leverages an “agentless” approach for collecting data – improving the efficiency of IT equipment and staff
  • No software installed on your equipment

Most Popular